The average delivery time of our products is 1-2 working days in the Netherlands and 2-3 working days in Belgium. We aim to process all orders placed on working days before 5:00 PM on the same day.

Products up to 32 kilos are shipped with PostNL. As soon as your order has been processed in our warehouse, you will automatically receive a Track & Trace code via the e-mail address you provided. You can also track your shipment via the PostNL App.

Heavier or fragile items are sent to us with Couriers platform Brenger. High quality couriers will pick up the shipment from us and deliver it to your front door later in the day, so we are assured that your order will arrive safely. All Brenger transport shipments are insured with us and can be tracked with Track & Trace, you will receive a message about this the evening before delivery via the e-mail address you provided. This way you know exactly when to expect the delivery person.

What is a verified product return?

This is a product that has been returned to the seller or manufacturer and thoroughly tested for any defects or damage. It may still have some traces of use or minor damage, often transport damage. If the product had a defect, this has been remedied, so all products function 100% and will be experienced as brand new in use. See below some examples of signs of use. More info? Read our FAQ .

Important: Not every product has signs of use.